Privacy Policy

Privacy Policy
Effective Date: September 18, 2025

At Neutral.pk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our store.

Information We Collect

  • Personal Information: When you make a purchase or create an account, we may collect your name, email address, phone number, billing and shipping address.

  • Payment Information: Payment details are processed securely through our payment partners and are never stored on our servers.

  • Browsing Data: We may collect non-personal information such as your IP address, device type, and browsing activity to improve user experience.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchase, updates, or promotions

  • Improve our website, products, and services

  • Ensure compliance with legal and regulatory requirements

Sharing of Information

We do not sell or trade your personal information to third parties. However, we may share limited information with trusted service providers (such as shipping carriers or payment processors) necessary to complete your transactions.

Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also opt out of receiving promotional communications at any time.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, you can contact us by clicking on the WhatsApp icon shown below or by visiting our Contact Page.