Terms And Conditions

Terms & Conditions
Effective Date: September 18, 2025

Welcome to Neutral.pk. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.

General Use

  • By using our store, you agree to provide accurate and complete information when placing an order.

  • We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.

Products & Pricing

  • All product descriptions, images, and prices are subject to change without prior notice.

  • Prices listed on the website are in PKR (Pakistani Rupees) and inclusive of applicable taxes unless stated otherwise.

Orders & Payments

  • Orders are confirmed only after successful payment.

  • Payment must be made through the secure methods provided on our website.

Shipping & Delivery

  • Orders are delivered within 3 to 5 working days across Pakistan.

  • Delivery timelines may vary depending on location and external factors beyond our control.

Returns & Refunds

  • Returns are accepted within 7 days after delivery in accordance with our Return Policy.

  • Refunds will be processed once the returned product meets eligibility criteria.

Limitation of Liability

  • Neutral.pk is not responsible for delays, damages, or losses caused by third-party courier services.

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Changes to Terms

  • Neutral.pk reserves the right to update or modify these Terms & Conditions at any time without prior notice.

  • Continued use of our website after changes indicates your acceptance of the updated terms.

Contact Us

For any questions about these Terms & Conditions, you can reach us by clicking on the WhatsApp icon shown below or by visiting our Contact Page.